The ITIA is a values-driven organisation, with a clear mission: to deliver impactful anti-doping and anti-corruption programmes to protect the integrity of our Members’ events and those who participate in them.

Our programmes are intelligence-led, innovative, collaborative and focus on prevention alongside detection, and we are always on the lookout for talented individuals who can help us to deliver our mission.

Based in Roehampton, South West London, the ITIA has a progressive and inclusive approach to modern-day employment, with great benefits, excellent culture, and opportunities for professional and personal development.

 

You don’t have to just take our word for it. Here’s what our staff have to say about working at the ITIA

  • RICHARD SACKEY-ADDO

    EDUCATION


    I’ve played tennis throughout my whole life and started coaching when I was at school. I continued my coaching journey at university, before going on to work in the International Tennis Federation's development department.

    My role at the ITIA involves managing our partner education programmes with our members, regional/national federations and other tennis bodies that help inform, educate and protect the sport and its participants. 

    Outside of work, I am passionate about diversity and inclusion. In my spare time, I co-lead the Tennis Black List, an initiative that celebrates and helps create opportunities for the black and mixed-black heritage community in tennis – both on and off the court. I am also a huge fan of live music and football.

    To me, integrity means having the strength of character to do what is right even in difficult situations.

  • REBECCA MARKS

    BUSINESS SERVICES


    I am the human resources manager at the ITIA. My role ranges from managing the recruitment process to learning and development.

    I love all sports, so jumped at the chance to be involved in an international sporting organisation, especially tennis – which I got into during the COVID pandemic. My role was a new role when I started, so I was super excited to be able to help influence the people function at the ITIA.

    The ITIA is the smallest company I have ever worked for, which has given me a great opportunity to get to know the team and make a real impact at the organisation.

    Outside of work, I am an avid gym goer and love keeping fit. I love travelling, visiting new cities, and exploring new cultures.

    To me, integrity is always being honest, and striving to do the right thing.

  • HELEN CALTON

    INVESTIGATIONS


    As one of the investigators at the ITIA, I conduct investigations of potential breaches of tennis’ integrity rules.

    As a former police officer, joining the ITIA has enabled me to further my career, but within a sport I am passionate about. 

    I love to keep active and spend my time at CrossFit, swimming or playing tennis – the latter of which with lots of enthusiasm but a little less talent!

    To me, integrity is about doing the right thing even when no one is watching you. This might not always give you the advantage, but it is fair and proper, allowing for an even playing field.

  • GLEN SHACKEL

    INTELLIGENCE


    I grew up in Wimbledon Park and could hear the cheer of the Centre Court crowds from my back garden, so I have always had an interest in tennis and would keep an eye out for whenever an analyst vacancy came up.

    Having previously worked at the Metropolitan and Surrey Police as a crime intelligence analyst, I provide analysis in support of investigations into corruption and doping offences in international tennis – this includes the analysis of a wide range of sources to assist in cases and identify further attempts to manipulate the result of matches.

    For me integrity means to build trust and respect.  Integrity contributes to professional success, promotes moral responsibility, sets a positive example, and boosts self-respect. In terms of tennis, integrity allows people to aspire to achievements and success based on hard and fair effort.

  • DANIEL COLE

    COMMUNICATIONS


    My role includes providing updates for the tennis stakeholders and general public on the work we undertake at the ITIA, including quarterly reports, press releases on sanctions, and liaising with media.

    An important part of my role is supporting the ITIA’s work in prioritising prevention of integrity issues before they occur. 

    This includes developing resources for tennis officials, players, and their support staff to ensure that they understand the rules.

    To me, integrity is about putting the principles of fair play and equality of opportunity above individual interests – no matter the personal or professional implications.

  • JOSH COAKES

    ANTI-DOPING


    As the Anti-Doping Officer here at the ITIA, I contribute to the running of the Tennis Anti-Doping Programme (TADP). This includes educating players on the rules, liaising with stakeholders, overseeing testing, and managing the Whereabouts programme.

    A big part of my role is the engagement with the players and their support team members to help develop their understanding of the TADP rules and bridge the gap between the rules and the people that they affect. This is usually in the form of one-to-one meetings or seminars at tournaments.

    I believe that integrity is the foundation on which sport thrives. Sport can help exercise integrity and provide the platform to demonstrate the importance of integrity to the rest of society.

Vacancies

At the ITIA, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates from underrepresented groups.

For a copy of the ITIA's full recruitment policy, please email careers@itia.tennis.

Investigator

JOB TITLE: Investigator 

TERM: Permanent, Full Time, flexible working as per ITIA policy 

REPORTING TO:       Intelligence and Investigations Manager 

LOCATION: Based in Roehampton, South-West London 

ITIA Overview 

The International Tennis Integrity Agency (ITIA) is an independent body established in 2021 by International Governing Bodies of Tennis (ITF, ATP, WTA and Grand Slams) to promote, encourage, enhance and safeguard the integrity of professional tennis worldwide. The ITIA administers the Tennis Anti-Corruption and Tennis Anti-Doping Programmes and is supervised by a Board which consists of five Independent Directors and four Tennis Member nominated Directors, representing the funders. For more information about the ITIA and its work, please visit www.itia.tennis.  

At the ITIA, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates from underrepresented groups.  

ITIA VALUES: 

The ITIA is a ‘values led’ organisation and all our values are underpinned by ‘Integrity’. It is in our name, and it is our purpose and with that comes the inherent responsibility to do the right thing. Integrity is not simply a value that we aspire to, it is a non-negotiable part of our everyday work. 

Our values are Respect, Collaboration, Excellence, Approachable and Innovation.   

  • Respect - We recognise that the thoughts, feelings, experiences, and backgrounds of others are as important as our own. We treat people fairly.  
  • Collaboration - We achieve more when we work together across the ITIA, with players, officials, and the wider tennis family. We are a sport that can be trusted.  
  • Excellence - We aim to deliver to the highest standards, and to be known as best-in-class.  
  • Approachable - We are open, connected to and can be trusted by the sport.  We actively listen and respond in an empathetic manner.  
  • Innovation - We are continuously moving forward, improving, and embracing fresh methods and ideas for the biggest impact.  

All employees should continually uphold our Values in addition to the role specific responsibilities identified in this job description. Employees are expected to ‘live’ the ITIA values and be able to demonstrate them through their work performance as well as their behaviours. Discussion around how employees ‘live’ the values will be regularly reviewed as part of the performance management process.  

Purpose of the Role 

This role will sit within the Investigations team and provide support to the Senior Director of Intelligence and Investigations and the Intelligence and Investigations Manager in the delivery of a best-in-class Investigations service to the ITIA. 

Responsibilities: 

  • Initiate and undertake investigations in accordance with the Tennis Anti-Corruption Program (TACP) and the Tennis Anti-Doping Program (TADP) 
  • Collate and review information, including physical evidence, digital information, betting data and oral accounts. 
  • Conduct comprehensive investigative interviews both in person and online, often through interpreters. 
  • Write case reports, witness statements and evidence summaries. 
  • Provide witness evidence at case hearings. 
  • Attend tournaments in order to provide support, deterrence and investigative capability. 
  • Work closely with the ITIA Legal team in relation to case preparation including drafting reports, documenting exhibits and evidence schedules. 
  • Work with the ITIA Anti-Doping Team in order to assist in the identification of potential anti-doping rule violations. 
  • Work with the ITIA Education team in order to assist in delivery of education messaging and input into the content development of educational resources. 
  • Work with the ITIA Intelligence team in order to ensure the organisation identifies and addresses emerging risks. Collaborate on the download and analysis of digital devices. 
  • Liaison with tennis stakeholders and statutory agencies, including international law enforcement. 

You will have: 

  • Relevant and recent experience conducting investigations within a sports governing body (desirable), civil or criminal regulatory framework;  
  • Investigative interviewing experience  
  • Ability to produce concise evidential reports 
  • Ability to work on multiple investigations concurrently 
  • Excellent written and verbal communication skills  
  • High level of self-motivation 
  • The ability to work with sensitive information and maintain confidentiality 
  • Understanding of the principles and responsibilities of the General Data Protection Regulations (GDPR); 
  • Ability to engage professionally with a wide range of audiences and witnesses and to adapt communication styles accordingly 
  • Fluent in English (Essential); other language(s) highly desirable  
  • Ability to perform well under pressure with good attention to detail 
  • Good IT skills, including Microsoft Office; 
  • Flexibility – hours can be long and include weekends, regular international travel may also be required, often at relatively short notice. 

Desirable: 

  • Language capability, the ability to speak other languages. 
  • Mobile forensic analytical experience. 
  • An interest in and working knowledge of tennis would be an advantage 

Benefits: 

  • An exciting working environment in a dynamic, international sports body 
  • Competitive salary 
  • Lunch provided in the office as per the ITIA policy 
  • 25 days holiday (pro-rated) per annum plus UK bank holidays 
  • Comprehensive Private Medical Insurance. 
  • Contributory Pension Scheme (employer contribution currently 8%) 
  • Flexible Working as per the ITIA policy 

Health and Safety (NB these obligations apply to all employees)  

The ITIA has assigned Health and Safety responsible persons who are responsible for overseeing the Health and Safety function for the organisation; however, all employees have responsibilities in contributing to a safe and compliant workplace. These key responsibilities form part of all job descriptions.  

These include:  

  • Taking reasonable care of your own health and safety and not putting others in danger.  
  • Ensure mandatory health and safety training is completed in accordance with ITIA policies.  
  • Co-operating with the ITIA and following instructions regarding health and safety matters.  
  • Reporting all hazards, illnesses or injuries to the Health and Safety responsible persons.  

Candidates must confirm that they have the right to work in the UK. 

This job specification should in no way be deemed a complete and definitive description of the job requirements. Responsibilities may be expanded or reduced at any time as deemed appropriate by the Senior Director of Investigations/Investigations Manager. To support the team, you may be required to carry out reasonable and relevant tasks that may fall outside of your positions’ remit.  

Within reason, you may be required to work outside of your standard contracted hours to meet the needs of the business. International Travel may also be required on a regular basis. 

As part of your ongoing development, you may be required to undertake training in order to meet the requirements of your role.  

Apply here

Close date: 22 May 2025